Direct Support & Security
In alignment with our zero-data collection policy, this website contains no tracking contact forms. You can reach our team directly using standard email.
General User Support
Need help setting up your account, recovering credentials, or reporting client issues? Reach our customer care team.
Child Safety & CSAE Reporting
Nowa Chat maintains strict zero tolerance for Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM). Concerns, law enforcement requests, or child safety reports are escalated immediately.
Security & Privacy Inquiries
We take the privacy and security of our community seriously. If you have questions regarding our privacy practices or wish to report a security concern, please reach out directly to our security team.
Account Deletion Guidance
Looking to delete your account and wipe all server records permanently? You can do this directly inside the app, or follow our published instructions.
View Account Deletion Guide →